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FAQs

  1. FAQs | Shipping & Returns | Sizing and Product Info | Tracksmith
  2. FAQs

FAQs

About Tracksmith

  • Who Are We?
  • How can I reach Tracksmith?
  • Do you have a retail location?
  • Where can I find information on Hare A.C.?
  • Where can I find information on group runs and other events?
  • Where can I find information about sponsorships and collaboration with Tracksmith?
See all 9 articles

Returns & Exchanges

  • How do I create a return or exchange?
  • What items are returnable?
  • Where is my refund?
  • What do I do with Damaged/Defective Items?

Orders and Shipping

  • Where do you ship?
  • How long will it take for my product to arrive?
  • How much does shipping cost?
  • Holiday Shipping
  • Can I combine promotions?
  • Tracking says delivered, but I have not received my package
See all 8 articles

Sizing & Product Information

  • Which products have pockets for a phone?
  • How do I know what size to purchase?
  • You're sold out of a product I want. How can I get it?
  • Can I get a price adjustment for an item I ordered that is now marked at a lower price?
  • Youth / Kid's sizing inquiry
  • Where do you make your product?

Catalog

  • Catalog Unsubscribe and Request

Contact Us

SUPPORT@TRACKSMITH.COM
781.235.0027