Shop
Tracksmith
Cart

FAQs

  1. FAQs | Shipping & Returns | Sizing and Product Info | Tracksmith
  2. FAQs

FAQs

About Tracksmith

  • Who Are We?
  • How can I reach Tracksmith?
  • Do you have a retail location?
  • Where can I find information on Races and Events (Twilight 5000, Amateur Mile, etc.)
  • Where can I find information on Hare A.C.?
  • Where can I find information on group runs and other events?
See all 10 articles

Returns & Exchanges

  • How do I create a return or exchange?
  • What items are returnable?
  • Where is my refund?
  • What do I do with Damaged/Defective Items?

Orders and Shipping

  • Which items in my order have shipped?
  • Can I edit or cancel my order after it is placed?
  • What if I receive a bill for import fees, duty, or tax?
  • Can I change my delivery address or ship date after I place my order?
  • Where do you ship?
  • How long will it take for my product to arrive?
See all 11 articles

Sizing & Product Information

  • You're sold out of a product I want. How can I get it?
  • How do I know what size to purchase?
  • Which products have pockets for a phone?
  • Can I get a price adjustment for an item I ordered that is now marked at a lower price?
  • Youth / Kid's sizing inquiry
  • Where do you make your product?

Catalog

  • Catalog Unsubscribe and Request

Contact Us

SUPPORT@TRACKSMITH.COM
781.235.0027