About Tracksmith

• Who Are We?
• How can I reach Tracksmith?
• Do you have a retail location?
• Where can I find information on Races and Events (Twilight 5000, Amateur Mile, etc.)
• Where can I find information on Hare A.C.?
• Where can I find information on group runs and other events?

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Returns & Exchanges

• How do I create a return or exchange?
• What items are returnable?
• Where is my refund?
• What do I do with Damaged/Defective Items?

Orders and Shipping

• Which items in my order have shipped?
• Can I edit or cancel my order after it is placed?
• What if I receive a bill for import fees, duty, or tax?
• Can I change my delivery address or ship date after I place my order?
• Where do you ship?
• How long will it take for my product to arrive?

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Sizing & Product Information

• You're sold out of a product I want. How can I get it?
• How do I know what size to purchase?
• Which products have pockets for a phone?
• Can I get a price adjustment for an item I ordered that is now marked at a lower price?
• Youth / Kid's sizing inquiry
• Where do you make your product?

Catalog

• Catalog Unsubscribe and Request