About Tracksmith

Who Are We?

How can I reach Tracksmith?

Do you have a retail location?

Where can I find information on races and events (Twilight 5000, Amateur Mile, etc.)

Where can I find information on Hare A.C.?

Where can I find information on group runs and other events?

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Returns & Exchanges

How do I create a return or exchange?

What items are returnable?

Where is my refund?

What do I do with Damaged/Defective Items?

Orders and Shipping

Which items in my order have shipped?

Can I edit or cancel my order after it is placed?

What if I receive a bill for import fees, duty, or tax?

Can I change my delivery address or ship date after I place my order?

Where do you ship?

How long will it take for my product to arrive?

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Sizing & Product Information

You're sold out of a product I want. How can I get it?

How do I decide what size to purchase?

Which products have pockets for a phone?

Can I get a price adjustment for an item I ordered that is now marked at a lower price?

Where do you make your product?


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