FAQs

About Tracksmith

Who Are We?

How can I reach Tracksmith?

Where Can I Find Information On Hare A.C.?

Can I combine promotions?

Where can I find information on group runs and other events?

Where can I find more information on marathon pop-up stores and events?

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Returns & Exchanges

How do I create a return?

What items are returnable?

What do I do with Damaged/Defective Items?

Shipping

How long will it take for my product to arrive?

Where do you ship?

How much does shipping cost?

Can I add gift wrap or a gift message to my order?

Sizing & Product Information

How do I know what size to purchase?

Youth / Kid's sizing inquiry

You're sold out of a product I want. How can I get it?

Can I get a price adjustment for an item I ordered that is now marked at a lower price?

Do you have a retail location?

Catalog

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